A considerable number of insurance policies are arranged through insurance brokers acting on behalf of the policy holder.
In general terms, a broker has the following duty of care:
- Identify the type and extent of the cover needed by the client.
- Arrange the cover for the client in good time.
- Ensure the risk is fairly and accurately presented to the insurer.
- Explain the terms of the cover to the client.
Insurers often have a bad image when dealing with professional negligence claims but sometimes the fault lies with the broker.
What is Broker Negligence?
There are many ways a broker can fall below a reasonable standard of care, for instance:
- A total failure to effect the insurance.
- Underinsuring the risk.
- Failure to obtain all relevant information from the client.
- Misrepresenting the risk so the insurer successfully denies the claim.
- Failing to act with reasonable speed.
- Mishandling a claim.
If you feel you have suffered a loss due to the negligence of your broker or insurer, contact the Specters team today for and arrange your free initial consultation. Freephone 0300 303 3629 or start your claim here.